OTB BEHAVIOUR POLICY
BEHAVIOUR SUPPORT PATHWAY
At OTB Coaching, we’re committed to creating a safe, positive and respectful environment for every child. Our Behaviour Policy outlines what we expect from players during sessions, and how we manage behaviour fairly and consistently. We ask all players and parents to take a moment to read through it so we can work together to give every child the best possible experience.
Our Pathway to manage inappropriate or disruptive behaviour is set out below. We reserve the right to implement this at our discretion, where we feel it necessary.
Stage 1 – Player Reminder
If a player displays behaviour that goes against our expectations, a member of staff will issue a verbal reminder of our Code of Conduct to the player. This is a chance for the child to reflect, make a positive change, and continue with their session.
Stage 2 – Parent Communication
If the behaviour continues or is more serious in nature, we will contact the parent/guardian to explain the situation. This is intended to work in partnership with the family to help the child understand the impact of their actions and improve going forward.
Please be aware that, depending on the nature of the behaviour, this may include being asked to leave the session early if the coach deems it necessary. No refund will be made for lost session time.
Stage 3 – Behaviour Monitoring Period
Should the issues continue after parental communication, the player will enter a behaviour monitoring period. During this time, their conduct will be observed closely across all sessions. Parents will be informed that this is a final opportunity for the player to demonstrate positive engagement and follow our expectations.
Please be aware that, depending on the nature of the behaviour, this may include being asked to leave the session early if the coach deems it necessary. No refund will be made for lost session time.
Stage 4 – Cooling-Off Period
If behaviour does not improve during the monitoring period, the player will be asked to take a three-month break from all OTB Coaching sessions, events and programmes. This cooling-off period is designed to give time and space for reflection. No bookings or participation will be permitted during this time.
Stage 5 – Return with Conditions
After the three-month break, the player may be welcomed back to OTB Coaching under a four-week observation period. If any further incidents occur during this time, we reserve the right to remove the player from all OTB Coaching programmes permanently and with immediate effect.
In such cases, no refunds will be issued in respect of payments already made.
Further Information
- Behaviour includes conduct both on and off the pitch, and applies to both players and parents/carers in relation to their behaviour towards OTB Coaching staff and participants.
- Unacceptable behaviour includes, but is not limited to, bullying, physical aggression, repeated disruption, verbal abuse, disrespect towards staff or other children, or any actions that go against the values and ethos of OTB Coaching.
- We believe all players deserve clear boundaries, fair opportunities to improve, and consistent support throughout.
OTB Coaching reserves the right to bypass the above stages and remove a player permanently and with immediate effect if we deem the behaviour to be wholly unacceptable. No refunds will be issued in such cases.