FREQUENTLY ASKED QUESTIONS

We have put together 3 sets of frequently asked questions that may help you with your booking. If you have any further questions please dont hestiate to get in touch.

FAQ's for Weekly
Sessions

Our Tots On The Ball sessions are for children from aged 2. Our junior sessions are for ages 4-12 years old.

Tots sessions are 45 minutes. Junior sessions are 55 minutes.

Yes, all of our sessions are mixed. We think that boys and girls benefit from playing football together at this age.

Speak to one of our coaches – we can advise you based on age, playing experience, social confidence etc.

Our coaches work with the same groups each week, of course we do occasionally make changes for holidays etc but very rarely. Your child’s coach will become a familiar face.

Yes! We are confident that you and your child will love On The Ball and we offer the first session free to all new players.

Payments are either made monthly or termly.

Yes. Many of our courses are full and have waiting lists, so payment is required to retain your place. Additionally, we have to pay for venues and our coaches even though you miss the session and we need to cover our costs.

Yes, the first child is full price and any direct siblings receive a 50% discount!

Our Tots sessions are designed for parents to attend and often to join in the fun!

For all other sessions we are more than happy for parents to stay and watch and many do so, but it is not compulsory. However, please ensure we have up-to-date contact details for you and that we know arrangements for collection of your child at the end of their session.

We give out a weekly award at our sessions to the player who has tried hardest. Young players get to take home Felix, our cuddly mascot and older players take a trophy for the week.

At the end of each year we hold presentations at all of our sessions. Every player who has worked hard at their sessions will receive a certificate and trophy from Felix the Fox, our On The Ball mascot, and we have some additional special awards too.

Comfortable clothes suitable for sport. Football boots can be worn outdoor in suitable ground conditions, but we recommend that all players wear shin pads (except in tots sessions).

We usually have a break from our sessions during school holidays. However, if venues are available we do sometimes continue – please ask our team for details regarding your session.

FAQ's for Holiday
Camps

Our fun days are for all children aged 4-12 years.

Outdoor and indoor sports shoes – Doesn’t have to be football boots, trainers are fine. No studs indoors.

  • A change of clothes
  • Sun cream
  • Sun hat/cap
  • Cagoule/waterproof jacket
  • Shinpads
  • Snack
  • Packed lunch
  • Lots of non fizzy drink
  • A big smile!

No. Fun days are intended for you to leave your child with us for the day – go to work, shop, put your feet up! You are welcome to watch at any time and parents often arrive a little early at pickup time to see the end of the session.

All of our coaches are very experienced at making children feel welcome and integrating them with other players to make new friends.
We understand that some children will feel nervous and you can rest assured that we will take care of your child and they will be well looked after.

Absolutely. We love to work with children of all abilities.

Yes. All of our coaches have up-to-date DBS checks.

Yes. All of our coaches are highly trained and FA qualified and we all love working with children.

Of course. Please make sure you bring a clearly-named inhaler to the session and hand it to one of our team at the start of the day. We will keep it readily available in case it is needed.

You will be asked to complete a registration form when your child attends their first On The Ball session. Please ensure that you let us know if any contact details change.

Yes we offer sibling discount as well as occasional special offers – Please see our website for more information.

FAQ For Birthday
Parties

All you need to do is notify us of the venue you have booked, however a garden or local park can be just as suiting as long as you have permission. Food and refreshments will be the responsibilities of the parents/guardians.

Yes we have used lots of sporting facilities in the areas we cover so can recommend suitable venues.

Yes a £50 deposit is needed to secure the booking. The rest of the balance is then payable any time before the party date. Unfortunately we do not accept cheque payments for football parties.

Whilst the standard party package is plenty for the day, to make the party extra special we offer extras like medals, football kits, mascot appearances. Please enquire on your party form for these.

Absolutely. We are flexible and will deliver where ever suits you most!

Yes. With the extra coach upgrade you can double your invites to 30!

No, the booking of the facilities is the responsibility of the parent/guardian. We just provide the fun!